Floex water damage restoration technician responding to a property emergency in Melbourne during daytimeFloex 24/7 emergency water damage restoration team on-site at night in Melbourne

Melbourne water damage response.
Built for the claim.

IICRC Certified

IICRC-certified technicians for water damage restoration and structural drying. Fast attendance, controlled drying and best-in-class reporting.

Meet Floex
About us

Done properly.
Documented clearly.

Floex is built so every job ends the same way — safe, dry and ready to hand over.

We keep the scope tight, the communication direct and the evidence clean from first attendance to final report.

Operating rhythm
  1. 01
    Make the site safe
  2. 02
    Control the drying
  3. 03
    Hand over the evidence
Floex job file review with moisture map, drying log, equipment register and thermal camera
Our Services

Focused water damage response for Category 1 and 2 losses, minor mould treatment and controlled drying. Every job is assessed, monitored and documented to insurance standard.

Common causes include burst pipes, storm flooding, appliance failures and roof leaks.

  1. 01

    Water Make Safe

    Used when
    First attendance after water intrusion.
    Outcome
    Loss category assessed, standing water extracted and affected areas contained before damage spreads.
    Technician entering a wet hallway with equipment case and wet floor sign
  2. 02

    Structural Drying

    Used when
    Walls, floors or cavities hold moisture.
    Outcome
    Commercial drying equipment deployed to AS-IICRC S500 standard, with readings logged throughout.
    Structural drying equipment arranged in a stripped Melbourne terrace room
  3. 03

    Mitigation

    Used when
    The site needs stabilising before reinstatement.
    Outcome
    Unaffected areas protected, drying environment set and clients given a clean canvas.
    Floex technician taking a moisture reading at skirting board
  4. 04

    Mould & Antimicrobial Treatment

    Used when
    Mould is present after a water loss and contamination risk requires treatment.
    Outcome
    Approved containment and controlled surface treatment completed, with site conditions documented before and after.
    Technician sealing a containment zip door for mould and antimicrobial treatment
Why Floex

The job file is the product.

Drying matters. So does the handover. Floex closes each job with the evidence assessors and builders need to keep the claim moving.

Floex job file, moisture map, equipment register, thermal camera and inspection kit
  1. 01

    Moisture map

    Affected rooms, materials and cavities recorded so the drying scope is visible.

  2. 02

    Drying log

    Moisture readings tracked through the job, not reconstructed at the end.

  3. 03

    Photo record

    Site condition, affected areas, equipment placement and completion evidence captured in sequence.

  4. 04

    Equipment register

    Dehumidifiers, air movers and meters recorded against the job file for a clean audit trail.

  5. 05

    Final scope report

    A concise handover document giving the assessor or builder the evidence they need. Delivered directly to your client portal.

Contact

Need attendance?
Call direct.

For active water damage, call directly 24/7. Or for non-urgent enquiries, email us.

Phone · 24/7
0493 117 955
Email · Non-urgent
admin@floex.com.au